ServiceNow annual operating margin
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ServiceNow Operating Margin Growth & History (NOW)
ServiceNow's operating margin was 13.74% for fiscal 2025.
View full ServiceNow company overviewServiceNow annual operating margin history
| Fiscal year | Period ended | Operating margin | Change (percentage points) |
|---|---|---|---|
| 2025 | 2025-12-31 | 13.74% | +1.32 pp |
| 2024 | 2024-12-31 | 12.42% | +3.92 pp |
| 2023 | 2023-12-31 | 8.49% | +3.59 pp |
| 2022 | 2022-12-31 | 4.90% | +0.54 pp |
| 2021 | 2021-12-31 | 4.36% | −0.04 pp |
| 2020 | 2020-12-31 | 4.40% | +3.19 pp |
| 2019 | 2019-12-31 | 1.21% | +2.84 pp |
| 2018 | 2018-12-31 | −1.63% | +1.73 pp |
| 2017 | 2017-12-31 | −3.36% | +24.12 pp |
| 2016 | 2016-12-31 | −27.47% | −10.93 pp |
| 2015 | 2015-12-31 | −16.55% | +5.70 pp |
| 2014 | 2014-12-31 | −22.24% | −6.64 pp |
| 2013 | 2013-12-31 | −15.61% | −0.18 pp |
| 2012 | 2012-12-31 | −15.42% | −26.82 pp |
| 2011 | 2011-06-30 | 11.40% | +76.48 pp |
| 2010 | 2010-06-30 | −65.08% | — |
ServiceNow quarterly operating margin
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| Fiscal quarter | Period ended | Operating margin | Change (percentage points) |
|---|---|---|---|
| Q2 2026 | 2026-06-30 | 4.06% | −7.07 pp |
| Q1 2026 | 2026-03-31 | 13.34% | −1.26 pp |
| Q4 2025 | 2025-12-31 | 12.42% | −0.23 pp |
| Q3 2025 | 2025-09-30 | 16.79% | +1.84 pp |
| Q2 2025 | 2025-06-30 | 11.14% | +2.00 pp |
| Q1 2025 | 2025-03-31 | 14.60% | +1.85 pp |
| Q4 2024 | 2024-12-31 | 12.65% | +1.57 pp |
| Q3 2024 | 2024-09-30 | 14.94% | +4.85 pp |
| Q2 2024 | 2024-06-30 | 9.14% | +3.69 pp |
| Q1 2024 | 2024-03-31 | 12.75% | +5.88 pp |
| Q4 2023 | 2023-12-31 | 11.08% | +3.09 pp |
| Q3 2023 | 2023-09-30 | 10.10% | +5.13 pp |
| Q2 2023 | 2023-06-30 | 5.44% | +4.19 pp |
| Q1 2023 | 2023-03-31 | 6.87% | +1.82 pp |
| Q4 2022 | 2022-12-31 | 7.99% | +5.82 pp |
| Q3 2022 | 2022-09-30 | 4.97% | +0.08 pp |
| Q2 2022 | 2022-06-30 | 1.26% | −2.36 pp |
| Q1 2022 | 2022-03-31 | 5.05% | −2.08 pp |
| Q4 2021 | 2021-12-31 | 2.17% | +0.73 pp |
| Q3 2021 | 2021-09-30 | 4.89% | −1.10 pp |
| Q2 2021 | 2021-06-30 | 3.62% | −2.26 pp |
| Q1 2021 | 2021-03-31 | 7.13% | +2.45 pp |
| Q4 2020 | 2020-12-31 | 1.44% | −1.54 pp |
| Q3 2020 | 2020-09-30 | 5.99% | −0.37 pp |
| Q2 2020 | 2020-06-30 | 5.88% | +9.12 pp |
| Q1 2020 | 2020-03-31 | 4.68% | +6.68 pp |
| Q4 2019 | 2019-12-31 | 2.98% | +2.95 pp |
| Q3 2019 | 2019-09-30 | 6.36% | +4.94 pp |
| Q2 2019 | 2019-06-30 | −3.24% | +1.83 pp |
| Q1 2019 | 2019-03-31 | −1.99% | +1.45 pp |
| Q4 2018 | 2018-12-31 | 0.04% | +0.20 pp |
| Q3 2018 | 2018-09-30 | 1.42% | +2.22 pp |
| Q2 2018 | 2018-06-30 | −5.07% | +3.36 pp |
| Q1 2018 | 2018-03-31 | −3.44% | +1.64 pp |
| Q4 2017 | 2017-12-31 | −0.16% | −4.58 pp |
| Q3 2017 | 2017-09-30 | −0.79% | +6.69 pp |
| Q2 2017 | 2017-06-30 | −8.43% | +5.71 pp |
| Q1 2017 | 2017-03-31 | −5.08% | +100.89 pp |
| Q4 2016 | 2016-12-31 | 4.41% | +15.21 pp |
| Q3 2016 | 2016-09-30 | −7.49% | +3.25 pp |
| Q2 2016 | 2016-06-30 | −14.14% | +7.43 pp |
| Q1 2016 | 2016-03-31 | −105.97% | −80.39 pp |
| Q4 2015 | 2015-12-31 | −10.80% | +7.72 pp |
| Q3 2015 | 2015-09-30 | −10.74% | +8.57 pp |
| Q2 2015 | 2015-06-30 | −21.58% | +5.09 pp |
| Q1 2015 | 2015-03-31 | −25.59% | +0.43 pp |
| Q4 2014 | 2014-12-31 | −18.53% | −3.07 pp |
| Q3 2014 | 2014-09-30 | −19.30% | −6.14 pp |
| Q2 2014 | 2014-06-30 | −26.67% | −7.75 pp |
| Q1 2014 | 2014-03-31 | −26.01% | −10.99 pp |
| Q4 2013 | 2013-12-31 | −15.46% | −2.77 pp |
| Q3 2013 | 2013-09-30 | −13.17% | +7.58 pp |
| Q2 2013 | 2013-06-30 | −18.92% | −2.86 pp |
| Q1 2013 | 2013-03-31 | −15.03% | −3.26 pp |
| Q4 2012 | 2012-12-31 | −12.69% | −15.67 pp |
| Q3 2012 | 2012-09-30 | −20.74% | −28.44 pp |
| Q2 2012 | 2012-06-30 | −16.06% | — |
| Q1 2012 · Mar 31 | 2012-03-31 | −11.77% | — |
| Q1 2012 · Sep 30 | 2011-09-30 | 2.98% | — |
| Q4 2011 | 2011-06-30 | 7.70% | — |
ServiceNow operating margin trends
Over the last five reported fiscal years, ServiceNow's operating margin increased from 4.40% to 13.74%, a change of +9.33 percentage points. The latest reported quarter, Q2 2026, shows 4.06%.
About the metric
What operating margin means
Operating margin measures the percentage of revenue left after operating costs and expenses. It shows how much operating profit a company generates from each dollar of revenue.
Calculation and source
How operating margin is calculated
TickerStat calculates operating margin as SEC-reported operating income divided by SEC-reported revenue for the same fiscal period. Changes are shown in percentage points. Fiscal periods can differ from calendar years, so exact period-end dates are included.
Review ServiceNow filings at SEC.gov ↗